INFORMATION CLAUSE

With regard to the General Data Protection Regulation (GDPR) (EU) 2016/679, I would like to inform you that:

1. the administrator of your personal data is Printbox Sp. z o.o. with its registered office in Kraków, Rynek Główny 17, 31-008 Kraków, Poland, phone number +48 12 881 20 68, e-mail gdpr@getprintbox.com, hereinafter referred to as Printbox;
2. You can contact the Company by e-mail: gdpr@getprintbox.com or by writing at the address of the Company’s registered office (with the mention “GDPR”).
3. Your personal data will be processed for several purposes:

– To administer the website
– To respond and process to your job application
– To improve your browsing experience by personalizing the website
– To send you general (non-marketing) commercial communications
– To send you response to your enquiry
– To send you our newsletter and other marketing communications relating to our business, where you have specifically agreed to this (you can inform us at any time if you no longer require marketing communications).

4. The legal basis for the processing of your data is The General Data Protection Regulation (GDPR) (EU) 2016/679.
We use consent, contracts and legitimate interest as the GDPR basis to store and process your data.
a. Legitimate interests include:
Responding to enquiries you make whether by phone, email, contact form or other method.
Tailoring information based on your activity, such as what content you show interest in.
b. Consent
Sending emails with marketing information and tips.
If at any point you would like to opt-out or withdraw previously given consent, please contact us using the details at this end of this policy. All our marketing emails contain unsubscribe links.
c. Contracts
We use personal information for fulfilling our obligations related to contracts and agreements with customers, partners and suppliers.

5. Some of the companies we work with are based outside the EEA (like the United States) which means they have more lenient data protection laws. We only work with companies who we trust to keep your information safe and we share the minimum amount of information necessary to provide our services. Data might be transferred to the US. and an appropriate level of protection is applied as guaranteed by the Data Protection Shield and our contractors. The person whose data is being processed may obtain copies of the data.

6. Your personal data will be kept for as long as we find it necessary to fulfill the purpose for which the personal data was collected or we are obliged by the law to keep it.

7. You have the right to access your data, withdraw previously given consent, object to direct marketing, to update or correct information, to be forgotten and to complain with a supervisory authority.

8. Providing your personal data is voluntary, but necessary to contact you or to conclude an agreement.

9. Providing personal data for direct marketing purposes is voluntary – it does not condition signing the contract or the use of the Printbox platform.

10. Your data will not be processed by automated means, including profiling.

11. Printbox has partnered with a range of third party software and service providers. This section lists our third-party partnerships, explains what they do and why we trust them to handle your information on our behalf.

* Salesmanago – we use this for e-mail marketing purposes.
* Mailchimp – we use this to e-mail marketing as well for our existing customers.
* Tidio and Olark – we use this live chat solutions to answer your questions live when we are available.
* Mouseflow – we use this solution to see how you are using our website. This is anonymous, so we can’t see any personal data (even those inputted into contact form).
* Zoom – we use this solution to run online meetings and live webinars.
* Base – we use this CRM for sales purposes.
* Zapier – we use this software solution to connect and automate all above-mentioned channels of communication.
* Sumo – we use this software solution for automated follow-up and notifications.
* Inline Manual – we use this software solution for step-by-step guides, tours that we create for you to lead you to explore and learn new features.

We encourage you to take a look at the new version of the Privacy Policy, available here: https://getprintbox.com/policy