The most common questions about Printbox

Do you need more information?

Check out the answers to the most common questions

We understand you can have a lot of questions about the services offered by Printbox.

That’s why we’ve put together the most frequent queries to give you more information about our solution. If you have a question that you can’t find the answer to, please use the Contact Us form.

The most popular questions

What is Printbox?

What kind of products can I define with your editors?

Are your editors working on mobile devices, like a smartphone or a tablet?

Does Printbox offer an AI-based solution for products creation?

What e-commerce platform are you using?

What is your pricing model?

Offer and Pricing

What is Printbox?

Is there a free trial? Can I try out the functionalities before making a decision?

What is your pricing model?

Do you offer mobile apps as well?

Can you show me your testimonials or indicate companies that already use Printbox?

Do you offer licenses, without monthly fees?

How many company users are allowed per license?

Hosting & Administration

Do I need to have a domain or is it included in your package?

Do I need my hosting?

What hosting provider are you using?

Can I use my hosting?

Local settings

What languages do you offer?

Do you print photo products?

What kind of local payment gateways do you offer?

Editors & Mobile

What kind of products can I define with your editors?

What kind of online editors does Printbox provide?

Are your editors working on mobile devices, like a smartphone or a tablet?

Does Printbox provide templates that I can start selling?

Does Printbox offer an AI-based solution for products creation?

Does Printbox have an offline editor?

Can I add new products?

Can I customize existing products?

Can I create my templates?

E-commerce

What e-commerce platform are you using?

Can I add any additional features to e-commerce? Like reviews or a chat?

Can end-user upload images from social sites, like Facebook or Instagram?

Do I need to have my e-commerce?

Production

What kind of output files Printbox can generate?

Do you support HP/Konica Minolta printers? (*put here any printer manufacturer name)

Where can I download the sample output file?

How can I integrate Printbox with my current workflow?

Service and implementation

Do you have a manual with instructions and tutorials?

How will I be supported in case of some technical problems?

Is Printbox dedicated only to enterprise size companies?

Will I be able to manage the site on my own or would I need an IT department?

How much time does it take to launch a new store with Printbox?